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Retain Customers and Partners with a Results-Driven Learning Strategy

According to new Brandon Hall Group research, more than 75% of organizations deliver learning to people outside their workforce, including customers, franchisees, partners, distributors, and resellers. But how can you demonstrate learning’s impact?

Watch as Seth Johnson, VP of Customer Experience at LearnUpon, joins Brandon Hall Group to discuss a results-driven external learning strategy as the key to increasing revenue and reducing cost and risk.

You’ll learn how to:

  • Develop a results-driven learning strategy for the extended enterprise
  • Identify the key metrics for measuring success in external learning
  • Optimize your external learning programs to drive positive business outcomes
  • Create a strong business case for investment in learning