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SECURITY AND TRUST

The protection and security of your information is our #1 priority

At LearnUpon, we understand that our customers trust us with their data. We believe it is important that we repay that trust with our ongoing commitment to work with only the most secure practices across all of our teams and technology.

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Enterprise-grade platform security

Secure encryption

All communications with our product and APIs are encrypted using HTTPS/TLSv1.2 or above. Your data is stored on encrypted volumes, with sensitive data additionally encrypted at rest. Advanced password settings can be configured by your LMS administrators to ensure your organization’s password policy requirements can be met.

Single Sign-On

We support SAML Single Sign On (SSO) which allows your users to authenticate to your own system without having to authenticate again to access LearnUpon. Permissions are configurable to allow different levels of access within our platform: these can be linked to roles/groups within your existing identity provider.

Robust architecture

Multi-tier architecture allows LearnUpon to scale instantly, without compromise on performance or security – we are proud to maintain a 99.99%+ uptime for our customers. A dedicated team performs a program of continuous penetration testing with independent, third-party testing carried out at least annually.

Diligent process

A robust suite of security policies and procedures are in place across our organization, providing the foundation of our information security management system. Security is embedded in our Software Development Life Cycle, with segregation of duties in place, and every change is assessed to determine the security implications.

Safety starts with our people

All employees undergo mandatory annual security awareness training with a comprehensive employee security awareness program also in place.

Background checks are performed on all prospective employees in accordance with local laws, and confidentiality agreements are in place as part of contractual agreements with all employees.

Our compliance and certification

LearnUpon leverages industry-leading security and privacy capabilities to provide a reliable and safe environment for customers and learners:

  • ISO 27001:2013 certified
  • SOC 2 compliant
  • GDPR compliant
  • 99.99%+ uptime
  • Powered by Amazon Web Services
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Frequently Asked Questions

What type of integrations do you support?

Our integrations are explained here – https://www.learnupon.com/features/integrations/

Where can I find out more information about the status of your platform?

Our current site status is available at https://learnupon.net/

Where is our data stored?

Customer data is stored in multiple locations within the EU.

How can I contact the Security team about a vulnerability on your site or other security issue?

The LearnUpon Security team can be contacted via security@learnupon.com

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