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With many businesses recovering from the pandemic, customer satisfaction and revenue generation are top-of-mind, according to Brandon Hall Group’s 2022 HCM Outlook Survey. Training can play a significant role in driving both. By creating engaging, impactful training experiences for customers, companies can enhance their overall experience and build loyalty and satisfaction.
Watch David Wentworth, Principal Analyst at Brandon Hall Group, and Katya Buratovich, Manager, Implementation at LearnUpon, as they explore what makes great customer training that benefits everyone.
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