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Templates & Tools
Templates
Optimize your learning strategy.
Tools
Build engaging training programs.
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How smart learning leaders get their organizations onboard.
Mapping out customer learning experiences doesn’t have to be complicated.
To help you close gaps and deliver value at every stage of the customer lifecycle, we’ve developed a free template. It’s your guide for planning your education touchpoints—from identifying customer pain points to mapping content that attracts prospects, drives adoption, and strengthens retention and growth.
About the template
This template includes sections on:
Thanks for downloading! We hope this template helps you confidently plan your customer education touchpoints—from identifying key customer signals to designing education that attracts prospects, drives adoption, and supports retention and growth.