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30-60-90 days of a Customer Academy

From Setup to First Course: 30–60–90 Days of a Customer Academy Template removes the guesswork. Created by LearnUpon with Pro Tips from SaaS Academy Advisors—a consultancy founded by former HubSpot Academy leaders—this template acts like a mentor guiding you through your first 90 days.

 

It gives you a clear, sequenced roadmap to move from platform setup to your first live course—without overbuilding, skipping steps, or starting from scratch.

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This step-by-step template helps you:

  • Focus on the right first course
  • Sequence work across teams so nothing falls through the cracks
  • Move from setup to launch with confidence and momentum
  • Prove early value with meaningful metrics

By the end of 90 days, you’ll have:

  • A live course aligned to a clear business objective
  • A repeatable framework you can reuse for future launches
  • Early signals of impact through adoption, engagement, and performance data
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