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Customer Success Manager

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LearnUpon is a cloud based software company headquartered in Dublin, Ireland with offices in Philadelphia, Sydney, and Belgrade. LearnUpon is designed for organizations looking to distribute their courses and track their training quickly and easily at scale.

At LearnUpon we put our customers’ experience at the heart of everything we do; we always strive for the best solution (not the easy one), and we commit to producing work that we can be proud of. Our company is a very open, collaborative environment where team and individual accomplishments are celebrated and encouraged. You can be part of a team who supports and guides each other to be our best (especially on those tough days), and who does their best work in a supportive and fun environment.

Our Success team is vital to our Company and is responsible for getting customers up and running on our platform, and proactively ensuring their continued usage and satisfaction. You will be part of the Customer Success team which has significant and direct impact on customer retention.

What will I be doing?

What skills do I need?

Don’t worry if you don’t tick every box in order to apply, we’re always happy to review applications and take all experience into consideration.  We do our best to provide feedback where we can!

Not required but considered a big plus

Why work with us?

What is the Hiring Process?

Applicants for the position can expect the following hiring process:

Visit our Careers page to find out more about working for LearnUpon, and check us out on Instagram.