Increase Collaboration by using an LMS Robert Daly Published on January 19, 2017 A goal of most training is to harness existing knowledge and experience within your team and to share it with others. The challenge you may face is that knowledge may only be held by a subsection of your users, often referred to as Subject Matter Experts. You need to capture this know-how and make it easily accessible to others. A good way to achieve this is to empower the SME’s with the ability to create their own courses quickly and easily. LearnUpon provides simple tools for your team to work together, creating and managing courses, easily delivering them across your organization. In this post, I will be showing you how. Reduce the barrier to entry Course Creation was traditionally a very centralized role in Learning Management Systems. Your LMS should allow you to get more people from your team involved in this process. At LearnUpon, we allow you to create as many Administrators as needed. You can also create Instructors and delegate the responsibility for course creation to those users with real, on the job experience. An Instructor in LearnUpon is often a Subject Matter Expert within a team - a user who you would like to be involved in the course creation or editing process, without giving them full permission to administer the LMS. By including these team members in your course creation process you are encouraging collaboration throughout the team, meaning that your courses will be as relevant as possible. Easy upload of content To allow team members to create and edit courses, we must first give them powerful Course Creation tools. LearnUpon's built-in course authoring tools mean that once given the appropriate permission, your users can begin to create course content. Administrators and Instructors can work together, uploading documents and videos they have created offline, or working directly within LearnUpon using our inbuilt text editor. (You can, of course, use authoring tools to create SCORM or Tin Can files.) Create exams and assignments Admins and Instructors can add assessments to courses using our exams and assignments features. How does this relate to collaboration? We often see multiple individuals creating the question pools which form the basis of exams. Another person can simply plug those questions into the exam at the point of course creation. This creative process is effectively a conveyor belt, with everyone playing their part at different stages. Similarly, different individuals can create different assignments for various parts of the course or courses. Blended collaboration In a blended learning model, various people can occupy different roles in the course. Using our ILT features you can incorporate face-to-face sessions or webinars in your courses. One person may create and manage the course, whilst others are instructors in a classroom during the offline portion of a course. Create content for Specific Groups Different groups work, and learn, in different ways. Your LMS should allow you to Group your users. This means you can allow collaboration among small groups of users. For example, we might allow our Lead Developer to create courses that our development team will automatically be enrolled in, and we can encourage our team of developers to discuss and challenge this material through our feedback and discussion features. Learning becomes relevant, not generic, and as a result, more effective. It is important to capture these insights and share them with the organization. The overall oversight of a top-level Administrator is important here, allowing the Administrator to cherry pick interesting discussions and courses, and share them with the entire organization. Gather Feedback Learner feedback is valuable to capture. You can do so by using Course Reviews, Course Surveys, and Course Questions. This is collaboration at a further level. By enabling your end users to give you their feedback you are allowing your courses to become even more effective. These insights can be filtered back into the courses themselves. Reversion Courses to constantly improve the content The knowledge that exists within your team is always changing, and so should your courses. LearnUpon makes these ongoing updates to your training easy, through Course Reversioning. As instructors gain more experience on a subject you can allow them to return to the course they have created and updated it with new material. Content is always fluid and will need to be updated from time to time. Whether it is the correction of minor mistakes or the reaction to changing legislation you have the freedom to easily update courses without disrupting courses in progress. Maintain control whilst delegating For many companies that I have worked with, the major concern in allowing their teams to take more ownership of the course creation process is a perceived loss of control. In reality, LearnUpon Administrators always have the last word in what happens! Instructor permissions are granular, meaning that you can disable their ability to create or edit courses at any time. The Administrator can adjust the level of control that an instructor has. A majority of Course Creation might very well still happen centrally, within your Learning and Development team for example. Importantly, an Administrator maintains control of access to courses. Instructors do not have any ability to enroll learners in courses. Administrators must approve courses created before enrolling learners. Conclusion An LMS that makes it easy to collaborate and create courses saves significant time and hassle in the course creation process. The perceived difficulty of using an LMS is eliminated when your team sees how intuitive and painless it is for them to achieve the workflows they desire. We love seeing organizations collaborate whilst using our system. If your team would like to sit in on a demonstration of LearnUpon please let us know. Our demo is tailored to your use case and is as much a Q&A as it is a demo. It is very much an exercise in collaboration!